Oliver Teo
Manpower Development

Oliver’s career evolves around human resource and people development in the last 10 years. He specialises in Service Excellence, Communication, Presentation, Train-the-trainer, Coaching and Productivity related training and also in developing training systems for organisations. He has trained for The Singapore Police Force, Housing & Development Board, Ministry of Trade and Industry, SBS Transit, Econ Healthcare, The Soup Kitchen, River Valley Serviced Apartments and BM Nagano among others.

Prior to joining Spa Innovations, Oliver was Training Manager with J & R Bossini Pte Ltd. He was responsible for development of programmes, training and value systems. He was licensed to train “7 Habits of Highly Effective People” and has instituted an “After Action Review” culture in the Company. He assisted the company in attaining the Approved Training Centre (ATC) status for teaching the Post NITEC in Customer Relations to its employees.

As the Human Resource’s Learning & Development Manager of Metro Parking Pte Ltd, Oliver was responsible for the full spectrum of HRD & HRM activities, the strategic planning of the HRD / HRM functions and development of blueprints and on-the-job training systems.

Oliver also worked as Training Executive with SAFRA Resort and Country Club and helped the club achieve the prestigious Certified On-The-Job Training Centre (COJTC) status awarded by the ITE and was the OJT administrator for the club. He was involved in developing blueprints for frontline operations and is the liaison between the ITE and the club and has introduced Critical Enabling Skills Training (CREST) to all non-executive staff. The club was awarded “Gold Collared Workers”, a recognition accorded by SPRING.

At Trans Island Bus Services, Oliver was Training Officer responsible for service and productivity related training as well as the profitability of its Training Centre. He is also a Certified QC Judge by SPRING Singapore for the company’s Quality Circle program.

Oliver holds a Bachelor’s degree in Management from the University of London and diplomas in Training and Development from the University of Leicester and the Singapore Institute of Management and in Marketing from Chartered Institute of Marketing, UK. He is Certified Industry Trainer by the Institute of Technical Education (ITE).